Cybersecurity Leader

Majid Khan

20+ years of global experience building and scaling cybersecurity operations, managed security services, and security practices — from engineering rooms to boardrooms.

20+

Years Global Experience

250+

Practitioners Led

4

Organizations

Majid Khan

About

From the Server Room
to the Boardroom

I started my career in 2005 as a Security Engineer, configuring and managing over 2,500 security devices. That hands-on foundation shaped how I think about security — it's never just about policy; it's about what actually works under pressure.

Over two decades across Cable & Wireless, Vodafone, Etisalat Digital, and Help AG, I've built security operations from scratch, led regional teams, established CERT capabilities for government authorities, and architected what became the largest MSS practice in the UAE.

Today, as VP Services Pre-sales at Help AG, I work at the intersection of business and technology — helping organizations understand their security challenges and building the right services to address them.

Beyond my day job, I believe in giving back. I dedicate time every week to mentor young professionals, fresh graduates, and early-stage founders navigating the cybersecurity landscape.

Expertise

Security Pre-sales
Building & Managing SOC
SIEM, SOAR, EDR, TIP
Design & Implementation
Security Consulting
Policy & Risk Management
ISO 27001 Audits
People Leadership
Service Architecture
MSSP Operations
OT/ICS Security
Regional Expansion

Career

Two Decades of Building Security

A path defined by building teams, operations, and practices from the ground up.

Help AG
VP Services Pre-sales
July 2025 — Present
  • Leading pre-sales for all Help AG services through a highly skilled team of Service Architects
Help AG
Director — Service Design & Architecture
June 2020 — June 2025
  • Developing new security services through a team of service design architects
  • Supporting pre-sales for complex, non-standard customer requirements
  • Validating new products and technologies to aid in service development
  • Expanding MSS practice into KSA and other geographies
Etisalat Digital
Senior Manager, Digital Architecture
June 2018 — June 2020
  • Positioned security services to large enterprise and government customers
  • Built security maturity roadmaps and assisted in execution
  • Established strategic partnerships with vendors and distributors
  • Responded to RFI, RFQ, RFP in managed security services scope
Help AG
Manager, Cyber Security Managed Services / MSS Architect
May 2015 — May 2018
  • Built MSS services from the ground up and positioned them in the market
  • Defined, designed, built and managed the entire security service offering including P&L
  • Led a highly skilled SOC Analyst team and managed service delivery
  • Achieved ISO 27001 accreditation for the MSS service
Vodafone
Senior Manager, Data & Information Security
July 2014 — April 2015
  • Set up Security Operations team for Vodafone Group in India
  • Led a 25+ member team delivering PKI, MFA, AV, DLP, and PCI services
Cable & Wireless
Asia Security Manager → Manager MSS → Specialist → Engineer
June 2005 — June 2014
  • Progressed from Security Engineer to Asia Security Manager in record time
  • Managed 2,500+ security devices across diverse platforms
  • Maintained ISO 27001 accreditations and led certification audits
  • Technical lead for Intrusion Response & DDoS protection services
  • Information Security & Business Continuity compliance across the region

Impact

What I've Built & Delivered

Milestones from a career focused on building things that matter.

Help AG
Architected & built the largest MSS practice in the UAE
Currently 250 security practitioners, serving some of the largest customers in the Middle East.
Etisalat Digital
Significant contributor to security services business growth
Drove substantial security services revenue. Awarded best Technical Proposal across all Digital business units.
Etisalat Digital
Established CERT for a UAE government authority
Contributed to building CERT capabilities for critical government infrastructure.
Help AG
ISO 27001 certification for MSS
Managed implementation and certification of ISO 27001 for the managed security service in 2016.
Vodafone
Global Security Operations transition
Transitioned global Security Operations from one geography to India without any service impact.
Cable & Wireless
Recognized for exemplary contribution
Award for Business Continuity & InfoSec. Two ISO 27001 cycles completed. Promoted to Specialist in shortest span.

Thought Leadership

Insights & Contributions

Articles, advisories, and conversations on cybersecurity & beyond.

Giving Back

Because Sharing is Caring

After 20 years in cybersecurity, I've been fortunate to learn from incredible peers and managers who shaped the way I think and work. While I continue to learn every single day, I felt the need to give something back — and learn in the process.

Every Saturday, I open up free mentorship slots — no agenda, no commitments, no strings attached. Just a space to talk, ask, explore, and mutually learn.

🎯 Young professionals finding their path in cybersecurity
🎓 Fresh graduates looking for guidance and direction
🚀 Early-stage founders validating security or tech ideas
🛡 Startups needing guidance on cybersecurity
Every Saturday · 11:00 AM – 12:00 PM · 2 slots of 30 min each

These conversations are personal and informal. They do not represent or relate to my employer in any way, and there is no advisory, commercial, or professional obligation involved.

Mentorship Notes

Weekly Session Summaries

Key takeaways and themes from my Saturday mentorship conversations.

Post New Note

Tip: Start lines with - for bullets or 1. for numbered lists
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Credentials

Education & Certifications

Continuous learning as a foundation for everything else.

Certifications

GICSP — Global Industrial Cyber Security Professional, GIAC
SANS ICS/SCADA — Security Essentials (ICS410)
Splunk Certified — Power User, Knowledge Manager, Admin
CEH — Certified Ethical Hacker, EC-Council
ISO 27001 — Lead Auditor, BSI

Education

MS, Networking & Telecom — IIIT, Pune, India (2003–2005)
Bachelor of Engineering — MDU, Rohtak, India (1999–2003)